Terms & Conditions

In these Terms and Conditions and on our website, "our", "we", "us", "BETD" and "British European Track Days" refers to British European Track Days Ltd, our employees, consultants, instructors or marshalls and includes any agents acting on our behalf. Where we have used "you", "your", "yourself", "delegate", "driver", "additional driver", "passenger", "guest", "participant" and plurals of these, they refer to customers and users of the website and of our events.

These Terms and Conditions are governed by English Law.

WEBSITE

We reserve the right to use images and videos taken at our events on our website as we wish. They are used for indication only.

We may reproduce content from third party sites when they are used in conjunction with our services.

We do not have any control over the content of any third party website you may access through this one. By displaying a link to another website we do not endorse or accept responsibility for the content of that site.

By using our website you accept our Terms and Conditions.

You will not use our website for illegal purposes, in a way that will impair the performance or reduce the functionality of the site. You will not corrupt the content or compromise the security of our Website or attempt to gain illegal access to secure areas. You accept full responsibility for any claim, expense, liability or loss resulting in any breach of these Terms and Conditions.

EVENT

You use your vehicle.

All drivers must hold a full UK, or non-UK equivalent, driving licence which must be shown in full at event registration. Where allowed, passengers must be 16 years of age or older.

All delegates must attend the safety briefing where there is one.

All delegates must sign our indemnity form when registering at an event.

Some events operate with restrictions. These will be identified at time of booking an event (examples may be noise restrictions for vehicles, height restrictions for delegates). In these cases, tests will be performed and any vehicle or person that exceeds the restrictions will not be allowed to participate.

Our decisions are final. We will preside over any disputes between yourself and another delegate at our event. If, for any reason a delegate or vehicle is withdrawn from an event we will not be liable for any loss or refund.

We reserve the right to refuse entry to delegates or vehicles deemed not suitable for an event. This may include delegates under the influence of alcohol or drugs, or vehicles that are not roadworthy. Any delegate or vehicle that cause an unreasonable number of event stoppages may be excluded from participation in the event.

The driver will be liable for any damage caused to the property at any event.

We will not be liable for any damage to you, your vehicle or your passengers and guests.

If we are unable to run the event we will refund your booking fee with our best endeavours. However, if the event is cancelled or changed due to circumstances beyond our control, refunds may not be guaranteed. We cannot be held liable for any expense or loss incurred.

Where our events are held in conjunction with another Event Organiser, the Terms and Conditions imposed by the Event Organiser will be transferred to you. These may include a requirement for their indemnity forms to be signed, attendance of their safety briefing, their conditions or restrictions to be met etc. These will be notified to you in advance of the event.

TRACKDAY / MASTERCLASS

TRACKDAY and MASTERCLASS conditions are the same for our EVENTS with the addition of:

Where required, towing eyes must be fitted to the vehicle when on the track.

All novice drivers must attend the pre-event sighting laps.

Only the driver and 1 passenger will be allowed in the vehicle on the track at a time.

Both the driver and passenger must wear long sleeves, long trousers and a crash helmet that meets current MSA regulations when on the track.

Timing of laps, competitive or aggressive driving is strictly forbidden. All driving should be strictly within your ability.

We do not scrutinise vehicles. Track driving is harder on the vehicle than road driving, using more fuel and causing greater wear of tyres and brakes. We recommend you check your vehicle is fully suitable for the type of driving expected, in particular check that:

• tyres have a minimum of 3.5mm tread and are road legal at the end of the day if you intend to drive home. They should be free from cuts and splits with all the balance weights in place. Tyre pressures must be correct and wheel nuts must be secure
• brake pads and disks are in good condition, working effectively with wear to spare. Ensure brake fluid levels are adequate with no leaks
• there is no excessive play in the wheel bearings
• oil and water are topped up and all the filters and belts are in good condition
• you have adequate fuel for your time on the track. Running out of fuel on the track will incur time delays for other delegates while you are recovered.

BOOT CAMP

BOOT-CAMP conditions are the same for our EVENTS with the addition of:

Images and videos of our BOOT CAMP events and locations are for guidance only. The exact location and conditions may vary.

We will provide details of the location and conditions in advance with as best accuracy as possible. We will always endeavour to provide the best service possible.

BOOT CAMPS by their nature bring people from different back grounds together in close proximity for a short time. All participants to be respectful of each-others needs and privacy.

ETIQUETTE

All motoring events are dangerous. Safety at our events is paramount for everyone.

Delegates must attend the safety briefing where there is one. If you do not comply with the rules set out in the safety briefing you may be excluded from the event.

Delegates must wear badges, wristbands and tags where issued, to identify that they have been briefed on the safety rules.

Breaking any of the rules set out in the safety briefing may invalidate any event insurance you hold.

Aggressive behaviour towards us or other participants will result in expulsion from the event.

You must be respectful of other participants as equals.

BOOKING

Payment in full is required to secure a place on an event.

Places are sold strictly on a first-come-first-served basis.

We reserve the right to refuse a booking.

If you cancel your booking, an administration charge of 25% of the event price will be charged.

If you cancel your booking within 28 days of the event date, the event fee will be forfeited unless we can fill the place, in which case we will refund your booking fee less the administration charge. Whether we are able to fully refund you may not be known and the refund may not be paid to you until after the event.

If you change your booking we will attempt to accommodate the changes. However an administration fee of 10% may be charged.

You must have a valid email address in order to receive receipts. The receipts generated from the website are VAT receipts.

If you require written confirmation of your booking or receipts for reclaiming VAT, please ensure you select this when making the transaction.

For business payment terms, please contact us at enquiries@britisheuropeantrackdays.com

PRICES, DISCOUNTS, REFUNDS

We reserve the right to change the prices of our events at any time.

Discounts may be applied for a limited period, or on a limited number of places on any event. They will be clearly marked on the website booking page.

All prices include VAT.

Refunds will be credited to the account from which the payment was made and may be reduced by a administration charge, cancellation charge or forfeit.

PRIVACY

You can use the BETD website without disclosing your personal details.

We use cookies for the purpose of measuring website traffic which use IP address, not personal details.

Personal information is required to be entered to logon to the website and to book events. These details are only retained for our marketing purposes. They are not provided or sold to any other party.

Payment details are not retained by us.

We are registered under the Data Protection Act 1998. The Data Controller is British European Track Days Ltd at our registered office.

COPYRIGHT

We use material that is owned by or licensed to us and is protected by international copyright, trademark or other intellectual property rules.

All rights to trademarks, trade names. patents, registered designs, copyrights, published articles, names, terms, symbols, designs, tools or techniques which we own or that identify and distinguish goods or services we use, produce or are licensed to use are hereby reserved.

By using the website, reading our articles and attending our events you agree to respect our intellectual property rights for all of the above and will not modify, copy, reproduce, republish, download, upload, transmit, distribute, or exploit in any way, any material contained within the website, our published articles or obtained on our courses.

If you do wish to reproduce any of our material please contact us at enquiries@britisheuropeantrackdays.com.

COMPLAINTS

We welcome your feedback on our events.

Any complaints must be raised with our representative on the day, so that corrective action can be taken immediately.

If it remains unresolved, please inform us in writing to our registered office or by email to enquiries@britisheuropeantrackdays.com telling us which of our representatives you complained to.

We are generally unable to pursue complaints that are not notified to us at the event.

We aim to respond to complaints within 7 days of their receipt. If we are unable to resolve the complaint in this time, because further investigation is required, we will acknowledge the complaint and provide a weekly update of progress.

British European Track Days Ltd

Registered office: Stavelot, Cypress Road, Dorchester, DT2 9FF

Phone: 01305 213456, 07927 308089

Email: enquiries@britisheuropeantrackdays.com

©BRITISH EUROPEAN TRACK DAYS LTD 2008